U.S. Hassle-Free Returns:
Note: Only orders that have not yet shipped can be cancelled.
You are probably here because your purchase did not fit or it just wasn't your flavor. No worries, our return policy is unbelievably easy!
We accept all returns within 14 business days of receiving your item(s). Please be aware that we can not accept item(s) damaged, worn or used in any way. If unqualified items are returned you will be subjected to paying the return shipping fees. We will only hold the returned package for 30 days before we deem the package as abandoned.
2 Easy Steps to Return:
1. Send us an email at firstname.lastname@example.org for the shipping address and return information. We will respond within two business days.
2. So that we know which diva is returning their item(s) please do not forget to enclose a copy of your invoice inside the package.
3. Pack your order and take to your local USPS carrier. Please be sure to insure the package and keep record of the tracking number for your records. We can not assume responsibilty for any items we do not receive.
Unfortunately at this time we do not issue refunds, but you may easily switch your item(s) out for another shoe. Once we receive your item(s) we will issue you a Gift Certificate coupon code within 48 hrs via email from the time your tracking number states that your package has been delivered. The gift card that is created for you will have the exact amount that was initially paid (Excluding the shipping cost)
SALE ITEMS are Final sale!
If you have any further questions we are beyond excited to help, contact us 24/7 via email email@example.com and someone will respond within 24 hours